Privacy policy

Privacy Policy for Winterra: War for Stellar

Effective Date: June 30, 2025

Welcome to Winterra: War for Stellar (“Winterra”, “we”, “our”, or “us”). This Privacy Policy explains how we collect, use, share, and protect your personal information when you use our game, website, store, and related services (collectively, the “Services”).

By using Winterra, you agree to the practices described in this policy.

1. Information We Collect

We collect the following types of data:

a. Account Information

• Email address (for verification, recovery, updates, and marketing)
• Username or player name
• Encrypted password (if applicable)
• Linked third-party accounts (e.g., Google on Android, crypto wallets)

b. Game & Device Data

• IP address (for abuse prevention and gameplay fairness)
• Device ID (used only for login; not shared or visible to others)
• Gameplay statistics and progress
• Session logs, OS, screen resolution, language

c. In-Game Chat Messages

• Stored temporarily to investigate reports and enforce rules
• Deleted after a short retention period unless flagged

d. Blockchain Information

• Public wallet addresses
• Transaction records on the AGA Network

e. In-App Purchases

• In-app purchases are currently disabled, but may be introduced in a future update. When active, we may collect purchase history for verification and token balancing (e.g., STELLAR).

f. Cookies & Analytics

• We may use cookies and tools like Google Analytics to understand user behavior and improve performance.

2. Firebase & Third-Party Services

We use Firebase Authentication by Google to manage user accounts. Firebase may collect device data (e.g., IP address, device ID) for security. Data is used only to support secure login.

• Firebase Privacy Policy
• Google Privacy Policy

3. How We Use Your Information

• We use the collected data to:
• Create and manage your account
• Provide secure login and save game progress
• Prevent fraud and abuse
• Process blockchain and STELLAR transactions
• Communicate updates, events, and promotions
• Improve gameplay, performance, and user experience

4. Sharing Your Information

• We do not sell your personal data. We may share limited information:
• With trusted partners (e.g., analytics or hosting)
• If required by law
• To prevent fraud or enforce legal rights
• Public blockchain data (e.g., wallet addresses) may be viewable on the AGA Network but does not include personal information.

5. Your Rights & Choices

• You can request account or chat log deletion via in-game settings or support.
• You can opt out of promotional emails or notifications in settings.
• You have the right to access, correct, or export your personal data (depending on your region).

6. Data Retention

• We keep your data only as long as needed for the game or legal reasons.
• Chat logs are regularly purged unless flagged.
• You may request deletion at any time.
• Inactive accounts may be deleted after long periods.

7. Children’s Privacy

• Winterra is not intended for children under 13 (or the minimum age in your country). If we learn we’ve collected such data, we’ll delete it upon request.

8. Security

• We use industry-standard measures to protect your information. However, no online system is ever 100% secure. Always use strong passwords and protect your login credentials.

9. International Users

• By using Winterra, you agree that your data may be transferred and processed outside your country, including jurisdictions with different data laws.

10. Changes to This Policy

• We may update this Privacy Policy from time to time. Major changes will be announced via in-game notices, website updates, or email.

11. Contact Us

If you have questions, concerns, or requests related to this Privacy Policy, please contact us:

Winterra Support
📧 Email: [email protected]
🌐 Website: https://winterra.agaglobal.com